BBB Honour RollCertified Canadian Mover

Ottawa Moving Company

Local Ottawa Movers Serving Ontario

Bi-Weekly Trips to Toronto & the GTA

Local Ottawa Movers - Moving in Ottawa
and to or from Greater Ottawa within Ontario

Best Ottawa Moving Trucks
Nicest Ottawa Moving Trucks
Protecting Furniture and Floors

Free short term storage
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Get Packing!Written Moving Estimate


First Rate Movers will not book moves without first providing an estimate of moving costs in writing and having clients respond in agreement to that estimate. Clients will be required to fill out an estimate request form providing us with a list of the furniture to be moved, a rough estimate of the number of boxes involved, and other pertinent information such as access at the addresses involved. Upon receiving this information, we will respond with a detailed estimate. For larger moves, an on-site visit is often required. For any move that involves packing or special preparations, a representative must do a visual walk through.

The estimate serves two purposes:

  1. It provides the customer with a detailed explanation of the estimated cost, minimum charge, any surcharges, insurance coverage and limitations, responsibilities, cancellation policies, and accepted payment methods.
  2. The acceptance of the estimate constitutes a legally binding agreement for both parties. It holds the customer resposible for using the services as per the terms agreed to. It holds the company responsible for its comittment to arrive at the scheduled time and charge for services in a manner consistent with the terms of the estimate.

Booking a moving company without a written estimate leaves consumers open to fraud. Even with reputable moving companies, the lack of a written estimate can lead to misunderstandings and resulting arguments over what was agreed upon. Any properly operating, legitimate service company should always provide a cost estimate in writing on company letterhead or by e-mail from a company e-mail address. With modernization of the industry, estimates are often provided by e-mail. However, e-mail addresses are often anonymous or not obviously reflective of who the sender is. For this reason, consumers should insist that such estimates be sent from a company e-mail address that reflects that company’s website address.

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Our Full Service Moving Rates Include:

  • premium bed bags
  • plastic couch wrap
  • floor protection
  • wardrobe boxes*
  • clean moving blankets*
  • $250,000 insurance
  • (*use of)

FREE

Short-Term
Storage

MOVING TIPS  |  DON'T LEAVE HOME WITHOUT THEM!


Getting-the-Kids-to-Help-with-Packing
Getting the Kids to Help with Packing

Going through the motions of the moving process is challenging and stressful enough. But when you have children it can present some unique challenges that impact your packing process. But kids are more willing to get involved when you allow them. You can designate some specific tasks for your children to keep them busy and Read More…

Cool-Down-Your-Summer-Move
Cool Down Your Summer Move

Moving during the summertime is great because you get to avoid dealing with all of that messy winter weather. But with all of the packing, bending, and rushing around to deal with, moving during the summer can heat up quickly. So be strategic with your moving process and use these tips to help you cool Read More…

7000+ Happy Customers and a 99% Referral Rate

by Esther Fofana
star star star star star

So appreciated your help with this. The guys were amazing it was a hard job. The sofa barely fit but they did it…thank you! You were my Hero. When noone cared you did…for this I am so grateful. Thank is not even enough!!!

by Andria Lemmons
star star star star star

Thanks for everything; things went really smoothly today. Your movers are top drawer!

by Lee Whitmore
star star star star star

This is just a quick email to say thank you to your staff for the professional attitude and excellent service they provided when I moved at the end of March. They arrived early and worked carefully to ensure that my move was quick and painless. I will definitely recommend your company to others and will Read More…

Certified Canadian Mover BBB Rating: A+ Guardian Association Workplace Safety and Insurance Board Member of CFIB Read reviews on HomeStars