COVID-19 update: As an essential service putting safety first, all of our movers wear masks on every move.
COVID-19 update: As an essential service putting safety first, all of our movers wear masks on every move.
Our storage is a better, safer, and more convenient alternative to self-storage. We offer up to 10 days of short-term storage for free* and up to 90 days of storage at discounted rates**. This service is only available to customers using our services to move to and from storage. This is not self-storage and our customers do not have access to their belongings while in our storage.
Your belongings are insured for 100% replacement value while in our storage.
Your belongings are safe and secure in our weatherproof and rodent-proof containers.
Our storage containers are located in a gated facility with video surveillance, laser perimeter, and high-security locks.
The move out of storage will be subject to the same minimum charges as per the move in except that the hourly rates may vary depending on the date. We require advance notice when booking a crew to remove the items from storage and this is subject to our availability.
As our moving crews typically book up a month or two in advance, it is recommended that clients book their date for the move out of storage when booking the initial move. If it becomes necessary for our clients to change the date for the move out of storage, we may not be able to accommodate the desired date. In such cases, the move out of storage would have to wait until the next available date. We will always try our best to accommodate changes in scheduled dates if at all possible.
While stored with us, our clients’ possessions remain wrapped/padded and covered for 100% full replacement value insurance. This is the best possible insurance coverage available in the moving and storage industries. No self-storage or mobile storage “protection policies” even come close. Storage containers are weatherproof and rodentproof but not climate controlled. They are located in a secure, gated facility with video surveillance, laser perimeter fence, and high-security locking systems. The following items should not be placed in non-climate controlled storage: records, oil paintings, heavily lacquered antique furniture, liquids, food, or cans/bottles of anything.
341 Reviews
“Thank you Matt for helping us schedule a last minute move. Everything about this company is up-front, professional and service oriented. You get a detailed written estimate and know what to expect. The moving team of Aaron and Jesse are experienced and professional. They were efficient, courteous, responsible and responsive to questions and requests. They disassemble, reassemble and place the furniture at your new destination. I highly recommend First Rate Movers to do your moving. We will definitely use them again . Thank you First Rate Movers for the smooth move!”
“Great service. The 2 guys showed up on time and moved very efficiently! We were very happy we went with First Rate Movers this time around. It made our lives easy and the owner Matt was able to squeeze us into their schedule during one of the busiest times of the year. He was very up front and transparent with the cost and what it all included. Nothing broken, nothing missing and they made sure not to damage a thing! Thank you!”
“The team of Wes, Rob and Adam moved us and they were professional, personable and fun. They were tireless, took an interest and paid outstanding attention to detail. They truly are moving professionals and it showed within minutes of them beginning their work. If we could ever bear the thought of moving again we would 100 percent use First Rate Movers. We would totally recommend this company.”
151 Reviews
“Just finished a move from Toronto to Ottawa by *** * ***, couldn’t be happier with how smoothly the entire process from booking to moving and unloading went. Amazing crew!! Having had awful experiences with moving companies in the past (price gouging, wasting time, damaging furniture) I was so scared to use any company. These guys had an opening that aligned with my moving needs and the professionalism, swiftness and respect for belongings was unmatched. I will never move with anyone else as long as I stay in their catchment area!!”
“Moving ranks high on the list of life’s most stressful events. A company who can reduce that stress to its lowest levels merits your business. This was our second move with First Rate, and once again **** and his crew came through. He provided clear and timely feedback and was true to his word. His packing crew was punctual and efficient, as was the moving crew. First Rate ensured a smooth, hassle-free move. Highly recommended.”
“First Rate Movers moved me to a new apartment very recently. **** made the planning go smoothly by providing information regarding available dates, informing me of what information they required, as well as useful information about packing for the move. The quote and actual price were quite close. On moving day the crew, **** ******* *** **** arrived right on time. They were quick, well organized, careful with belongings and very willing to readjust placement of furniture. Throughout they were calm, patient, friendly, and helpful. Thank you for making what has been a very stressful time easier.”
“It is easy to see why this company is called “First Rate” Movers, and why they have an A+ rating with The Better Business Bureau. From the initial call with the owner to the completion of our move, we were extremely pleased. They actually made moving an enjoyable experience . It reduced our stress, when we saw how professional and efficient the movers were, in padding and wrapping everything to prevent any damage. The team were also polite and pleasant in answering any questions or concerns we had. It’s a pleasure to recommend this company.”
“We hired First Rate based on client testimonials. As it turns out, you’re all right about how good First Rate is! This was not a small move with more than 300 boxes, and they got the work done in 2 days (one regular day, the second day they worked longer), without damaging anything. We had scheduled 3 days so we were really pleased to see the work done in 2 days. Saved us money. We definitely recommend First Rate to anyone who’s looking for a smooth move!”
“The crew that did my move was courteous, professional. Although working on a hourly rate, they hustled and yet were meticulous and ensured that everything was wrapped up properly and loaded without damaged to the house or the furniture. I have done numerous moves and this was by far the best one I had.”
Whether moving locally or to/from Ottawa within Ontario, you can count on First Rate Movers. Let us know how we can help. We’ll be in touch ASAP.
© First Rate Movers Inc. – Ottawa Moving Services 2021
