Ottawa’s most trusted and reliable moving company
Ottawa’s most trusted and reliable moving company
Our storage is a better, safer, and more convenient alternative to self-storage. We offer up to 10 days of short-term storage for free* and up to 90 days of storage at discounted rates**. This service is only available to customers using our services to move to and from storage. This is not self-storage and our customers do not have access to their belongings while in our storage.
Your belongings are insured for 100% replacement value while in our storage.
Your belongings are safe and secure in our weatherproof and rodent-proof containers.
Our storage containers are located in a gated facility with video surveillance, laser perimeter, and high-security locks.
The move out of storage will be subject to the same minimum charges as per the move in except that the hourly rates may vary depending on the date. We require advance notice when booking a crew to remove the items from storage and this is subject to our availability.
As our moving crews typically book up a month or two in advance, it is recommended that clients book their date for the move out of storage when booking the initial move. If it becomes necessary for our clients to change the date for the move out of storage, we may not be able to accommodate the desired date. In such cases, the move out of storage would have to wait until the next available date. We will always try our best to accommodate changes in scheduled dates if at all possible.
While stored with us, our clients’ possessions remain wrapped/padded and covered for 100% full replacement value insurance. This is the best possible insurance coverage available in the moving and storage industries. No self-storage or mobile storage “protection policies” even come close. Storage containers are weatherproof and rodentproof but not climate controlled. They are located in a secure, gated facility with video surveillance, laser perimeter fence, and high-security locking systems. The following items should not be placed in non-climate controlled storage: records, oil paintings, heavily lacquered antique furniture, liquids, food, or cans/bottles of anything.
341 Reviews
“Thank you Matt for helping us schedule a last minute move. Everything about this company is up-front, professional and service oriented. You get a detailed written estimate and know what to expect. The moving team of Aaron and Jesse are experienced and professional. They were efficient, courteous, responsible and responsive to questions and requests. They disassemble, reassemble and place the furniture at your new destination. I highly recommend First Rate Movers to do your moving. We will definitely use them again . Thank you First Rate Movers for the smooth move!”
“We have only great things to say about First Rate Movers! They’re the best movers we’ve ever worked with! The team is super fast, professional and organized. If you’re looking to hire a moving company that will handle your belongings with care, the choice is easy, go with First Rate Movers. We’re happy we chose them. Matt is really dedicated to handling any questions or concerns. If we could give a higher rating than 5 stars, we would! Thanks so much for helping us move!”
“Great service. The 2 guys showed up on time and moved very efficiently! We were very happy we went with First Rate Movers this time around. It made our lives easy and the owner Matt was able to squeeze us into their schedule during one of the busiest times of the year. He was very up front and transparent with the cost and what it all included. Nothing broken, nothing missing and they made sure not to damage a thing! Thank you!”
“The team of Wes, Rob and Adam moved us and they were professional, personable and fun. They were tireless, took an interest and paid outstanding attention to detail. They truly are moving professionals and it showed within minutes of them beginning their work. If we could ever bear the thought of moving again we would 100 percent use First Rate Movers. We would totally recommend this company.”
“I was really impressed with every aspect of this company from the first phone discussion on the estimate right the way through to saying goodbye to our moving team. It was clear I was talking to people that knew their stuff and for whom integrity was important. They wanted to deliver an excellent service with no surprises. They did just that!”
“Absolutely amazing. From the first call with the owner, to the actual moving day, the experience was great. Information and quote were accurate, there were calls prior to moving day to double check everything, and then moving day was the smoothest move day we’ve had. Cody, Courtney, and Francis were super quick and efficient and did an amazing job. They first did a quick review of what needed to be moved, and then got to wrapping and getting it all in the truck. We were shocked how quickly and how much they were able to move in a short amount of time. They went above and beyond with our appliances. And there was no damage to anything! Great job!!”
“Everyone we interacted with was amazingly professional and kind. Our items were handled with extreme care and the movers were quick, friendly and efficient. Thank you for helping us through what could have been a scary move between two cities. The price was great and the service was even better. Can’t thank everyone at First Rate enough!”
“Great experience from start to finish. Matt was very helpful and responsive to our questions when booking. And our crew on moving day, Wes, Zach and Cody, were the kindest, hardest working movers ever. Professionnels all around. We had some tricky pieces to move and they problem solved it and got them in! They also communicated with us throughout the move to make sure they had not missed anything and, once we were at our new house, that everything was where we wanted it. We highly recommend them and will use First rates movers again.”
“Would recommend this moving company! My sister used them for her move from Toronto to Ottawa, and was very impressed. So we called and booked them for our move from apartment to town house and they were super friendly, efficient, and did a fantastic job moving everything!”
“Nothing but praise for the team that came moving day! They arrived early, with encouraging smiles and respectful introductions. They carefully wrapped, carried and loaded quickly and skillfully,
paying particular attention to fragile artwork.
After a short lunch break, they unloaded and placed all items as requested and the whole move was completed well within the shortest estimated time. I couldn’t have been happier with their service!”
151 Reviews
“Just finished a move from Toronto to Ottawa by *** * ***, couldn’t be happier with how smoothly the entire process from booking to moving and unloading went. Amazing crew!! Having had awful experiences with moving companies in the past (price gouging, wasting time, damaging furniture) I was so scared to use any company. These guys had an opening that aligned with my moving needs and the professionalism, swiftness and respect for belongings was unmatched. I will never move with anyone else as long as I stay in their catchment area!!”
“Moving ranks high on the list of life’s most stressful events. A company who can reduce that stress to its lowest levels merits your business. This was our second move with First Rate, and once again **** and his crew came through. He provided clear and timely feedback and was true to his word. His packing crew was punctual and efficient, as was the moving crew. First Rate ensured a smooth, hassle-free move. Highly recommended.”
“First Rate Movers moved me to a new apartment very recently. **** made the planning go smoothly by providing information regarding available dates, informing me of what information they required, as well as useful information about packing for the move. The quote and actual price were quite close. On moving day the crew, **** ******* *** **** arrived right on time. They were quick, well organized, careful with belongings and very willing to readjust placement of furniture. Throughout they were calm, patient, friendly, and helpful. Thank you for making what has been a very stressful time easier.”
“It is easy to see why this company is called “First Rate” Movers, and why they have an A+ rating with The Better Business Bureau. From the initial call with the owner to the completion of our move, we were extremely pleased. They actually made moving an enjoyable experience . It reduced our stress, when we saw how professional and efficient the movers were, in padding and wrapping everything to prevent any damage. The team were also polite and pleasant in answering any questions or concerns we had. It’s a pleasure to recommend this company.”
“We hired First Rate based on client testimonials. As it turns out, you’re all right about how good First Rate is! This was not a small move with more than 300 boxes, and they got the work done in 2 days (one regular day, the second day they worked longer), without damaging anything. We had scheduled 3 days so we were really pleased to see the work done in 2 days. Saved us money. We definitely recommend First Rate to anyone who’s looking for a smooth move!”
“The crew that did my move was courteous, professional. Although working on a hourly rate, they hustled and yet were meticulous and ensured that everything was wrapped up properly and loaded without damaged to the house or the furniture. I have done numerous moves and this was by far the best one I had.”
Whether moving locally or to/from Ottawa within Ontario, you can count on First Rate Movers. Let us know how we can help. We’ll be in touch ASAP.
© First Rate Movers Inc. – Ottawa Moving Services 2021
