I first came in contact with First Rate when I needed to move last minute, on a holiday. I’d always moved myself in the past and couldn’t gather enough people to get everything done short notice so I did an internet search and up popped their add. With a name like First Rate, they have a lot to live up to, and have never failed, or disappointed me, or my friends who have used their services. I even had one friend call me, shocked, to say: “It was like magic! All of my stuff is moved and I barely had time to go to the bank machine for the cash to pay them!” They have inspired my moving policy, which is to always use their services when I move (which I have done 3 times), and to refer them to my friends and acquaintances liberally! The process from first contact through to payment at the end of the move is professional, painless and personal: every person on their team is there to help in any way they can! I can’t say enough good things about them!