Enduring the moving process is something that most people dread. Having to pack up your entire life and haul it to your new home can be quite the process. But with a good head start and some strategic organizing, you can make that process much more comfortable on yourself when the day finally rolls around. Read More…
At First Rate Movers, we have maintained the reputation as one of Ottawa’s most trusted moving companies for years, which is why we are proud of our 4.9/5 average rating on Google Reviews. Why do we have such a high score? Here we’ll show you a few reasons why Ottawans choose our reliable team over others!
We are Reliable
At First Rate Movers, we receive great reviews because we take our job seriously. From start to finish, we make sure that every detail is carefully planned and that the move is done right. You can rely on us to move your belongings safely, professionally, and on time. And when you work with our team, you’ll always get the best in customer service from each and every one of our staff members. Whether you have concerns, questions, or need advice, our team is here to help.
We Have All the Equipment
You can rest easy knowing that our crew comes fully prepared for your move. We have all the equipment and tools needed to get the job done right and to properly protect your items. From bed bags, couch wraps, moving blankets and floor runners, we take extra precautions when it comes to safely transporting your valuables from A to B.
We Never Charge Hidden Fees
We continue to receive positive feedback from our clients because we never charge our customers with any additional fees that they are not already aware of. At First Rate Movers, we believe in being fully transparent with all our clients and provide the lowest rates whenever possible.
We Provide Exceptional Insurance
We also ensure that there’s a full replacement value insurance included in our rates for all full-service moves. You get $250,000 worth of real coverage directly through the insurance company, so you never have to worry in case something is unexpectedly damaged. Plus, all of our employees are bonded and insured with a $2,000,000 liability to protect our staff and clients.
We Take Pride in Our Work
Our movers take pride in the work they do. They are professional, polite, personable, and efficient. This makes all the difference when it comes to our customer service and how your belongings are handled. When you hire our team, you’re employing the best crew in town. All of our employees are full-time dedicated moving professionals with years of experience in the industry.
When you’re ready to experience exceptional moving service and dedicated customer support, contact us at First Rate Movers. We have served over 9,000 happy customers in the Ottawa area and have a 99% referral rate to date. Click here to see what our clients are really saying and to book your next move with us.
When faced with choosing between professional movers and amateur movers, the price really shouldn’t be the primary factor. This is especially true if you’re doing a large move, cross-border relocation, or need special assistance. A professional mover provides all the services you could possibly need, including protective measures to keep your belongings safe. They also have the experience and expertise that will ensure your move goes smoothly. To find out why we recommend hiring a pro, check out these 5 things that professional movers do differently than amateurs.
Pack and Unpack For You
If the price looks too good to be true, then it probably is. Amateurs charge low rates because they only focus on three activities – putting your boxes in the truck, driving to your new place, and then dropping them off. There is little regard for keeping your belongings safe or sorting them according to what rooms they should be placed in. Getting the job done as quickly as possible is usually the main objective.
Professional movers, on the other hand, have an entirely different approach and an actual formula for each and every move. They’ll take their time to ensure your belongings are packed properly in the boxes, stored and transported safely in the truck, and will organize the boxes in the appropriate rooms. And if you need help packing or unpacking, they can take care of that too.
Use Detailed Checklists and Programs
When you hire a professional, you’re also be acquiring an organized move coordinator. They’ll use checklists and other strategies to make sure your move is perfectly planned from beginning to end. And if you arrange for packing services, you’ll notice how neatly organized and categorized every item is. Amateurs don’t usually use checklists or have coordinators.
Professional movers also have a number of storage options available for you. That way if you have to move out before you move in, you have somewhere to safely store your belongings. They have exclusive contracts with the most reliable and trusted storage companies, so you get the best price and security. Amateurs rarely have any option regarding storage services.
Provide Special Services
Have a grand piano that needs to get moved? Good luck having an amateur move it! You’d have to call a specialty service, which could cost you an arm and a leg. With an expert moving company, they’ll have all the special tools to move your valuables and fragile belongings safely and affordably.
Insure Your Belongings
Professional movers also follow strict industry standards. This includes insuring their employees and offering comprehensive insurance for your belongings. So if anything happens to break during the move, you will get a return for your loss. With an amateur company, most of their employees are part-time and contracted. Their insurance rarely covers all their employees, and the plans they offer are not usually from respected insurance providers nor do they cover everything that could go wrong.
A professional mover has your best interests in mind and can provide everything you need to ensure your belongings are safely transported and dealt with as you wish. Don’t get stuck with second-class service. Contact us at First Rate Movers today.
Professional moving services can be expensive, especially for long distance or inter-city relocations. When moving to another city or province, the largest part of the cost is usually travel-related. The moving company has to pay the crew to drive between locations, and cover expenses such as fuel, meals, hotel, and other costs associated with out-of-town moves. Whether charging the customer by weight, by the hour, or by flat rate, these addional costs are going to be incorporated into the price. However, there is way that customer’s can save substantial money on long distance moves if they can be flexible on timing. If you’re willing to share the truck with another person moving to the same area, some of the travel costs can be deferred to that customer.
To find out more read on, as we outline how a consolidated move works to save you money.
What’s A Consolidated Move?
A consolidated move is when the moving company places the belongings of more than one customer on the truck. By sharing the cost of travel expenses with another customer who is heading in the same direction as your new location, you can gain considerable savings on your travel expense.
How Does It Work?
When the moving company charges a flat fee for travel time, it’s based on the distance and estimated time that the move will take. The cost isn’t likely to change unless the location changes. So if there is another moving customer going in the same direction, the moving company can offer a better rate because they can save time, fuel, and labour costs by making both moves with the same truck and staff in one trip instead of in two.
Are There Conditions?
You can request a consolidated move from a moving company but there first needs to be another customer who is leaving from your area or heading along the same route in order for it to work. This can often require flexibility on the datre or time in order to line up with the other move. It will also depend on the number of items you have to move and whether it will fit on the truck with the other person’s cargo.
What Are The Other Benefits?
By sharing a move, not only are you saving money, but you’re also helping someone else take advantage of the cost savings, fuel savings, and time savings.
A consolidated move also helps the environment. By reducing the drive times, you can lower your ecological footprint and do a little good for the environment by saving on emissions.
When you don’t have a lot of stuff to move and need a professional moving company to transport your belongings, consider using our consolidated move option. At First Rate Movers, we put our customers first and will try our best to find an option that is best suited to your needs and budget.
There’s so much involved in moving a home. The sorting, the packing, the de-junking and of course, the big move itself – it’s the type of DIY project that we’d much rather avoid. Hiring movers can ease that burden and alleviate so much of the aggravation and stress involved. And if there are certain circumstances involved, it can even be a safer option to avoid injury.
So when it is best to hire movers? Here are a few circumstances to consider avoiding a DIY move.
Moving out a lifetime’s worth of stuff can be exhausting even for the most well-abled bodies. But for seniors, and those entering old age, it can provide an added danger to the moving process. Bending and lifting boxes and manoeuvring large, bulky items down flights of stairs can make for a very precarious and unsafe situation. And sometimes, that risk simply isn’t worth it. Get the helping hands of movers to do all of the heavy lifting for you.
Pregnancy is another circumstance where hiring movers is always highly recommended. The pressure and stress that comes with any move is often enough to endure. But the amount of physical exertion often required when moving items from your home to a truck can place an unnecessary amount of pressure on anyone – especially for expectant mothers.
As a single person, you may think your move will be a simple one that you can do alone, but once you begin to pack up all your stuff, it doesn’t take long to realize just how much even a single person living in an apartment can accumulate. It’s a lot for anyone to take on themselves, especially since you may not have those extra set of hands to help you. Handling a move is something that no individual person should attempt or endure solo.
If you have a large family, that should be reason enough for a DIY move to never even cross your mind. When you’re not used to the amount of bending and lifting that’s required when moving, taking on your entire family move can be too much to handle.
Professional movers are well trained and use to the amount of exertion that’s required during a move. So don’t put yourself or your loved ones under pressure by taking on a move alone. Contact us today so we can take care of the heavy lifting for you. Get your Ottawa moving estimate now!
Winter is an unpredictable time of the year when it comes to the weather. You never really know what you’re going to get or when. One day it could be above zero and 3 hours later turn to sheets of freezing rain. The next day, you could be waking up to 5 feet of snow – it all can change in an instant. When you combine the unpredictable weather factor with moving, it can equate to one big stressful endeavour. But, of course, you can eliminate all of that hassle by hiring Ottawa movers to take care of the move for you. Here’s why:
Experience with Footing on Icy Surfaces
When you hire movers to take care of the lifting, you’re employing their expertise for how exactly to lift and maneuver your delicate furniture and giant couch without causing damage to the items, or themselves. Winter weather can bring along snow and icy footpaths, as us Canadians are all too familiar with. And no matter how hard you try to avoid them, it can take a certain level of experience and skill in utilizing proper footing and lifting techniques to ensure that there isn’t any damage to anyone or anything.
Experience with Packing for Extreme Cold
Packing in the wintertime requires some extra care when bundling up any items that can be potentially damaged in extremely cold weather. Professional movers are trained and know what items to be cautious of and how to properly wrap and pack them to ensure they arrive at your new home safe and sound.
Experience with Driving on Slippery Roads
Whether your new destination is close by or far away, a professional moving company is well trained in driving techniques that are necessary when operating large trucks. They are familiar with operating the vehicle in all weather conditions, including slippery roads. So you can feel rest assured that your belongings will arrive intact and unharmed.
Taking on the winter weather during a move can not only be overwhelming, but also dangerous if you are unprepared and aren’t use to driving a large vehicle in slippery or snowy conditions. When it comes to the safety of you and your belongings, it’s simply not worth the risk.
So if you’ve got a move scheduled for this winter, don’t leave it up to fate to deliver decent conditions for a smooth move. Hire professionals to provide you with that confidence and peace of mind.
Planning a winter move in Ottawa? Get an estimate from First Rate Movers today!
Relocating to a new home can place a great deal of pressure and stress on anyone making that big decision. Between the worry of damaged items to packing and sorting through a life’s worth of stuff, the last thing anyone one wants to have to endure is a moving scam. But as we become wrapped up in the whirlwind of the moving process, it’s one of those things that sometimes we just can’t see coming.
So before you embark on your big move, here are some ways in which you can protect you and your valuables from moving scams.
Ask Around for Word-of-Mouth Recommendations
Of course, before signing with any moving company, you need to do your homework ahead of that decision. But the reality is that although you have the ability to hop online and sift through company reviews, those reviews aren’t always as genuine as they appear. It’s not unheard of for companies to have employees or other related individuals that are connected to their company write gleaming reviews about it. It’s a deceiving, dishonest tactic, but sadly many companies are willing to stoop to that level to try and secure your service.
Ask around with your neighbours, family, friends, and co-workers for word-of-mouth recommendations.
Low Estimates, Given Over the Phone
If you’ve received an estimate by a company that seems to be surprisingly low compared to other estimates that you’ve been given, chances are that it’s too good to be true. This is one of the ways in which scammers can hook you into signing for their services, while dishing out some very different prices that become pinned on other “unforeseen factors” that hike up that cost significantly.
While you can request an estimate online, over the phone, or in-person, be cautious about any estimate that seems too good to be true or isn’t based on specific factors. A proper moving estimate will account for your furniture, appliances, boxes, specialty items etc. in great detail (moving a small children’s bed is very different from moving a king-size canopy bed).
Large Advance Deposits
If a company requires you to provide any large deposits of cash in advance, you can bet that this is a scam. A good, reputable company will never demand this. Some reputable companies will require some form of deposit to secure the moving date, but this should not be close to the final price.
Thoroughly Read Over All Documentation
When you’re in the throes of moving, it’s always a chaotic, hectic time. And many scammers will take advantage of this fact. So always be alert and thorough, especially before signing any documentation. Some scammers may often leave forms within those documents blank or unsigned.
Stay on top of your moving process by asking around for personal recommendations for reputable companies like First Rate Movers. Follow these essential tips, and always be thorough about receiving contract details and any documentation in order to minimize your chances of being scammed.
The moving industry has undergone some criticism over the years in regards to maintaining proper industry standards. For these reasons, the Office of Consumer Affairs and Industry Canada formed a multi-stakeholder group comprised of moving industry professionals to develop this list of Good Practice Guidelines for Canadian Movers. It’s also comprised of a checklist for consumers to follow. The goal and hope for this is to remove any the adverse reputations among this industry and instead, raise the standards to create and ensure that professional, ethical companies take the reins and set the standard higher.
Here are some of the points that the Good Practice Guidelines entail for Canadian movers.
- The movers’ rights and responsibilities, along with mover liabilities, limitations, and associated costs, must all be clearly stated and outlined in written format.
- Written estimates must be provided, detailing costs for all services with company letterhead and business contact information. It should also include details about the amount of boxes, size and values, cost per hour or flat rate, along with timing and payment methods. Both company and customer should sign these documents.
- The customer who is present during loading and unloading should sign the detailed inventory list. All goods should be tagged and prepared prior to shipment for long distant moves.
- Clean facilities and equipment should be provided.
- Customers should be given written details regarding date of delivery, customer service particulars, terms and amount of payment owing.
- When a damage claim or delay claim is submitted, a response must be provided within 30 days upon receiving it stipulating an offer or status update.
- The company must abide by the terms that were outlined in the estimate and comply with all applicable laws.
- Customers must be kept informed about any delays and information regarding service disruptions. Contact information must be made available also.
- Attempts to resolve any disputes must be carried out in a professional, promptly and fair manner regarding any damages, errors during shipment, or any other complaints. Movers should refer to the Consumer Complaints Management: a Guide for Canadian Business, on how to determine what constitutes as a fair dispute.
- Any external parties employed by the company must also adhere to these standards.
So if you are in the process of setting up your move, do your research before deciding what moving company you should go with.
First Rate Movers ensures commitment and high-quality standards are provided so that each customer can feel confident that their cargo and their rights are in good hands. Contact us today to inquire about your move so you can put your mind at ease.
Moving your entire home and everything within is not always an easy decision. First you have to choose if you want to move alone, with the help of friends, or with the assistance of movers. Even if you choose movers, there is a big difference between a couple of guys with a pickup truck and a professional, reputable Ottawa moving company like First Rate Movers.
You want to find a moving company that is reliable, will take good care of your possessions and not leave you with a gaping hole in the bank when all is said and done. When the stressful woes of moving day arrive, you need to feel confident that the process – and your belongings – are in good hands.
Doing a little research beforehand and asking the right questions can help guide you in finding Ottawa movers that you can trust. Here are some crucial questions that you should ask prospective moving companies in Ottawa before making that final decision.
Insurance, Liabilities, Rights and Responsibilities
• Is the company insured? Can they provide the insurance name and policy number?
• Can the company provide you with a written outline of mover and customer rights, responsibilities, and liabilities for damaged or lost items?
• Does the company abide by the terms of the Good Practice Guidelines for Canadian Movers?
• Who will be providing all of the services – unpacking, storage, equipment – and what sub-contractor companies are being used? Can they provide their records and references?
When it comes to a reputable moving company, they should be able to provide you with a good answer to all of these questions. The most important factor is to ensure your items are protected, along with your rights for any lost or damaged items.
Quote for Services
• For long distance moves, do you provide a quote based upon a visitation and assessment of my belongings?
• Can you provide me with a written estimate, including delivery date and specific individual names that I’ve spoken to?
• Can I have the detailed information about the movers that will be handling the process out of the country?
• Can you provide me with the number of hours that a local move will take?
For a quote of services, any reputable company should schedule a visit that includes an assessment of your belongings for long distance moves in order to provide you with an accurate quote. Always give accurate information about your destination address and always get a copy of the estimate and hours in writing.
The Finer Details
• What are the terms of the Replacement Value Protection policy? What’s the deductible? Can I have that in writing?
• How is payment handled? Is a deposit required? Will it be placed into a trust? Is it refundable?
• Should I seal and label my boxes?
You always want to cover your own bases, and that means not only inquiring about their insurance and replacement policy, but also inquiring about your own. And remember, always get as many details as you can and have them provided in writing. Do you have any questions about the moving process? Get in touch with First Rate Movers; we’d be happy to discuss our services and answer any questions you have about moving.
Moving can be a challenging experience. With nearly 5 million Canadians moving every year, the question of whether or not to get professional movers is often left undecided until the very end. If you are currently debating as to whether or not you should get professional movers, then the following is for you. Below we list five ways professional movers can simply your life and make up for their cost. Let’s begin.
They Bring Moving Materials with Them
Many movers will bring packing materials with them. Their moving materials can include things like sheets, blankets, and other buffering objects that will keep everything in place and secure during transportation. With a professional mover, you may not have to go out and get the moving materials yourself, and never again do you have to worry about running out of tape or bubble wrap.
Some Moving Companies Can Pack For You
Packing is a service some moving companies offer. If you need assistance or are too busy to pack, then have a moving company do it for you. They will pack and label your belongings as requested, providing you more time to handle other aspects of the moving process. If nothing else, they will be able to use their considerable experience moving to pack things away as requested.
They Do This For a Living
You have a day job, and (presumably) you’re good at it. You’re well trained and take pride in your work. Quality professional movers are the same. They take pride in moving your belongings safely from one place to another. Do not choose a company that does this as a side business or hires part-timers. Choose a professional moving company that treats their employees well, offering high salaries, WSIB coverage, overtime, holiday pay, vacation pay, and other benefits. If you aren’t sure, check whether they are certified by the Canadian Associated of Movers.
Experience Transporting Challenging Objects
Along with being able to do the move in fewer trips, a professional moving company will have the necessary experience to transport challenging objects. For example, are you versed with the correct moving techniques for a piano or 72” television? Along with physically moving the objects for you, a moving company will lend you their talent and experience to delicately move even the most challenging objects.
One Less Thing To Think About
In the grand scheme of things, so much of what you will have to consider has nothing to do with physically moving your belongings. There is setting up the new home you will be moving into, there are considerations with work and life, etc. Provide yourself with one less thing to think about by going with a professional mover.